tag:blogger.com,1999:blog-6933470253715910366.post5751077421191282187..comments2024-03-27T19:58:01.063+00:00Comments on Wargaming Miscellany: You go away for a week ...Robert (Bob) Corderyhttp://www.blogger.com/profile/13109130990434792266noreply@blogger.comBlogger2125tag:blogger.com,1999:blog-6933470253715910366.post-86740216195900896422021-09-20T17:00:39.591+01:002021-09-20T17:00:39.591+01:00Brian Carrick,
It is the sort of thing that shoul...Brian Carrick,<br /><br />It is the sort of thing that should not happen … and when I worked in a bank in the late 1960s, it would have been handled very differently.<br /><br />I once had a cheque given to me authorise that had a signature that didn’t look right. As all cheques were photographed, I looked back and saw that the signature had changed over the recent few months. We contacted the signatory to ask them to visit the bank to renew their signature, and when they did, they explained that they had lost the tips of two figures and their signature had changed slightly as a result. The signatory was pleased that we had spotted the change and had taken care to check.<br /><br />Enjoy your compensation.<br /><br />All the best,<br /><br />BobRobert (Bob) Corderyhttps://www.blogger.com/profile/13109130990434792266noreply@blogger.comtag:blogger.com,1999:blog-6933470253715910366.post-87841274293302387252021-09-20T15:37:59.565+01:002021-09-20T15:37:59.565+01:00I had a similar bank experience last week, and ins...I had a similar bank experience last week, and instruction I'd given hadn't been actioned due to "discrepancy in signature" I spent an hour speaking to one operative after another, none of whom could tell me what the discrepancy was. I explained politely to a very helpful young man that I was starting to get very frustrated and angry, he suggested I could escalate my query to a formal complaint, so I did. The problem was sorted immediately, I received an apology and £50 compensation, which is fine but it should never have come to that.Brian Carrickhttps://www.blogger.com/profile/08221659266588227029noreply@blogger.com