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Monday, 24 November 2025

Stairlift problems

Last year I spent a long time bedridden, sleeping in a hospital bed that had been installed in our conservatory. It was only when I had learnt to walk again that I was allowed to sleep in my proper bed ... but at the time, getting up to the first floor to our bedroom was impossible until we had a stairlift installed.

We had several quotes from various installers, and in the end we opted for one that could fit a stairlift within a matter of days. That was just over a year ago, and until last Friday it had given us no significant problems. However, on Friday I received a phone call from the installers. The remote monitoring system was indicating that the stairlift was developing a fault and that an engineer needed to come to repair it.

One arrived on Saturday morning, and after nearly three hours he was unable to rectify the problem ... which seemed to be a faulty battery, a problem with the charging points, and the stairlift's programming had developed a fault. He therefore arranged for a second, more experienced engineer to pay us a visit on Sunday to sort the problem out.

We had booked the engineer to arrive at 10.00am, but his previous job had taken him longer to solve than expected and he arrived somewhat later that expected. He then spent two hours working on the stairlift before the faults had been identified and cured. He left just before 1.00pm, and we were told not to use the stairlift for at least an hour so that the battery could be fully charged.

I can now use the stairlift to reach the first and second floors of our house, and not being able to do so for the last day and a half has made me realise just how immobile I am at times. I could climb the stairs as far as the first floor with the aid of a walking stick and the banisters, but there's no way I can easily climb the stairs to the second floor ... which is where my accessible shower and toy/wargame room are located. Having a working stairlift again has restored my mobility … and my ability to do some more modelling and wargaming!

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