Thursday, 16 February 2012

Broadband … What broadband?

Just after 4.00pm this afternoon the broadband and TV service to our house was cut off. I immediately telephoned our ISP (Internet Service Provider) – Virgin – and according to the recorded announcement I heard, service should be reinstated at 8.10pm.

It is a nuisance not being able to access the Internet and emails … and it shows how reliant we have become upon it. That said, it has meant that rather than send emails I have actually had to telephone people and talk to them … and that was a very pleasant experience.

One thing that did puzzle me, however, was the fact that the estimated time that service should be reinstated was so precise. 8.10pm … not 8.00pm or 8.15pm … 8.10pm … and that prediction was made nearly four hours beforehand. We shall see how accurate the prediction is later today!

Note: Service was reinstated at 5.42pm … so the prediction was wrong … but in a positive way, so I won’t complain!

4 comments:

  1. They have to pay Usain Bolt for all those adverts - so they switch the server off to save money.

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  2. Phil Broeders,

    You mean that it isn't Richard Branson doing the advert!

    All the best,

    Bob

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  3. I sympathize (empathize?) with your temporary loss of service. I know I have become pretty dependent on mine! It's good that their estimate on return of service was off and in your favor, too.

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  4. Fitz-Badger,

    It is amazing just how much I have come to depend upon having an Internet connection!

    I was actually writing a blog entry when it went ... and I am quite surprised at how annoyed I felt at the time. At least the provider had a recorded message about the outage up and running within a very short time, and the fact that service was back in place faster than they estimated went some way to making me feel better.

    All the best,

    Bob

    ReplyDelete