I thought that I’d finally cracked my current computer problem … but it turned out that I hadn’t!
I spent yesterday setting up my OneDrive to be the repository for my recovered files so that I can access them from the cloud regardless of which computer I am working on. I had to move from Office 365 Basic to Office 365 Personal in order to get access to 1Tb of storage space, and then I began the process of moving the files onto it … but then I started to get a number of error messages telling me that there was a problem with OneDrive and that that I had to restart my computer.
After I had done this numerous times, I then got an error message telling me to reinstall Office 365 Personal. When I tried to do this, my computer informed me that there was insufficient memory to do this!
At this point I switched my computer off and walked away. I see no point in banging my head against a brick wall, and have learned from experience that if I persist with trying to solve a seemingly intractable problem, I get stressed … and the more I get stressed, the more likely it is that any solution I try won’t work.
As the title of this blog post makes clear, I feel as if every time I take two steps forward, I have to take one backwards.
Bob,
ReplyDeleteI’m sorry to hear of your further troubles and strongly empathise with your problem. I think that any of us who’ve been using PCs for may years have been in a similar situation, and you are surely right to walk away for a bit rather than risk making things worse. I wish I could offer some helpful advice but I both lack the expertise and the understanding of exactly what went wrong initially and what is now happening.
IIRC your laptop only has 4GB of RAM, which is not very much these days, but meets the system requirement for Windows 11, so you should have sufficient memory. Of course, as you know full well, it is not uncommon for devices to come with a lot of bloatware and with far too many applications that want to run on start-up. I can only wish you the best of luck in your current endeavours (and at the same time feel a bit happy that my preference for desktops over laptops means that I’m not likely to suffer from a lack of memory problem),
All the best,
Mike
Mike Hall (Mike),
DeleteWalking away at least stopped me losing my temper and throwing the laptop at the wall!
I still cannot get OneDrive to accept any more files, even though I have pruned the number of programs installed on my computer. In desperation I’ve dug out my old laptop (which uses Windows 10) and I’m using that for my day-to-day computer tasks whilst I continue to try to get my newer one to work with OneDrive.
Trawling the internet has lead me to realise that the problem I’m dealing with is not unique, and that quite a few other people have ‘lost’ files in the aftermath of a recent update. As yet, no one seems to have found a solution … but I remain hopeful.
I am now looking at buying a desktop PC that has at least 1Tb of memory. My wife and I are looking at possible places in our house there I can instal it … and if I manage to find somewhere, I’ll be buying it in the very near future.
Thanks for all your support and understanding.
All the best,
Bob
I've in the same frustrating scenario, more than once. I still keep a harddrive from 14 years ago, in the hope that I might one day be able to recover the photos and documents stored thereon.
ReplyDeleteGood luck in your digital recovery efforts
Justin Penwith,
DeleteI have the hard drives from my last six desktop and laptop computers ‘just in case’. Some years ago I bought a niffty device from a computer shop that allows you to power up and connect old hard drives to a new computer. Unfortunately, it is of no use to me in my current predicament!
All the best,
Bob
From Fitz-Badger and inadvertently deleted by me on error:
ReplyDeleteOuch.
Yeah, sometimes walking away is the wise move. Good luck with everything!
Fitz-Badger,
DeleteCheers! I’ve learned the hard way that not walking away from a problem and giving myself time to think of alternative solutions just adds to my stress … and usually makes things worse!
All the best,
Bob
Kev Robertson (Kev),
ReplyDeleteThat’s exactly what I did for our cruise photos (of which there are thousands!), which are now saved onto two USB sticks as well as the laptop. If I cannot get this problem solved soon, I may well do the same for my other files.
All the best,
Bob