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Thursday, 23 January 2025

Two steps forward, one step back

I thought that I’d finally cracked my current computer problem … but it turned out that I hadn’t!

I spent yesterday setting up my OneDrive to be the repository for my recovered files so that I can access them from the cloud regardless of which computer I am working on. I had to move from Office 365 Basic to Office 365 Personal in order to get access to 1Tb of storage space, and then I began the process of moving the files onto it … but then I started to get a number of error messages telling me that there was a problem with OneDrive and that that I had to restart my computer.

After I had done this numerous times, I then got an error message telling me to reinstall Office 365 Personal. When I tried to do this, my computer informed me that there was insufficient memory to do this!

At this point I switched my computer off and walked away. I see no point in banging my head against a brick wall, and have learned from experience that if I persist with trying to solve a seemingly intractable problem, I get stressed … and the more I get stressed, the more likely it is that any solution I try won’t work.

As the title of this blog post makes clear, I feel as if every time I take two steps forward, I have to take one backwards.

1 comment:

  1. Bob,
    I’m sorry to hear of your further troubles and strongly empathise with your problem. I think that any of us who’ve been using PCs for may years have been in a similar situation, and you are surely right to walk away for a bit rather than risk making things worse. I wish I could offer some helpful advice but I both lack the expertise and the understanding of exactly what went wrong initially and what is now happening.

    IIRC your laptop only has 4GB of RAM, which is not very much these days, but meets the system requirement for Windows 11, so you should have sufficient memory. Of course, as you know full well, it is not uncommon for devices to come with a lot of bloatware and with far too many applications that want to run on start-up. I can only wish you the best of luck in your current endeavours (and at the same time feel a bit happy that my preference for desktops over laptops means that I’m not likely to suffer from a lack of memory problem),

    All the best,

    Mike

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